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The Lenovo Superfish scandal is one of the worst consumer betrayals ever

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lenovoWhen Lenovo preinstalled Superfish adware on its laptops, it betrayed its customers and sold out their security.

It did it for no good reason, and it may not even have known what it was doing. I’m not sure which is scarier. 

The various news reports of this catastrophe don’t quite convey the sheer horror and disbelief with which any technically minded person is now reacting to Lenovo’s screw-up. 

Security researcher Marc Rogers wrote that it’s “quite possibly the single worst thing I have seen a manufacturer do to its customer base. … I cannot overstate how evil this is.” He’s right. The Lenovo Superfish security hole is really, really bad.

To recap: Since at least September, Lenovo has been shipping OEM Windows laptops preloaded with Superfish “adware,” which would rudely inject its own shopping results into your browser when you searched on Google, Amazon, and other websites.

This sort of behavior is associated more with spyware than with factory-shipped operating-system installs, and by itself would be a new low for Lenovo. But Superfish is more than just pesky. It’s the most virulent, evil adware you could find.

By installing a single self-signed root certificate (trust me: That’s really bad) across all of Lenovo’s affected machines, Superfish intentionally pokes a gigantic hole into your browser security and allows anyone on your Wi-Fi network to hijack your browser silently and collect your bank credentials, passwords, and anything else you might conceivably type there.

As Errata Security’s Robert Graham put it, “I can intercept the encrypted communications of SuperFish’s victims (people with Lenovo laptops) while hanging out near them at a cafe wifi hotspot.”

If you have a Lenovo laptop that has Superfish on it (try Filippo Valsorda’s Superfish test to see), I would advise nothing short of wiping the entire machine and installing vanilla Windows — not Lenovo’s Windows. Then change all of your passwords.

So ghastly a perversion is Superfish’ self-signed root certificate that many of us have practically been walking around with our jaws on the floor since the news broke Wednesday night. My Facebook wall is filled with outraged profanity from software engineers.

Installing Superfish is one of the most irresponsible mistakes an established tech company has ever made. Recklesscareless, and appalling don’t even come close to covering it.

The closest antecedent is the Sony DRM rootkit scandal of 2005, in which Sony automatically installed malware onto users’ computers whenever someone loaded certain versions of their CDs. That rootkit malware could be hijacked by another hacker, and in its shortsighted greed Sony did nothing to stop piracy while compromising the security of millions of users.

But at least Sony had a clear (though futile) motive — stopping people from freely ripping its CDs. Lenovo claims it installed Superfish to “enhance our users’ shopping experience.” Whatever commissions Lenovo mighthave received from Superfish must have been paltry, especially compared with the severity of Superfish’s root-certificate hole — which, stunningly, leaves users even more exposed than Sony’s rootkit did.

Lenovo sold its soul to the devil and forgot to get much of anything in return. Homer Simpson would’ve made a better Faustian bargain.

Lenovo must have known about this problem since at least Jan. 21, when an apoplectic user posted a detailed description of Superfish and its problems to a Lenovo forum and incredulously requested a refund. His post went unanswered (until Thursday), leaving a month for hackers around the world to get busy trying to exploit this incredibly exploitable malware.

And sure enough, Lenovo’s subsequent behavior has reached “What, me worry?” levels of denial, with the company bringing the same skill to damage control that it brought to factory installations. Lenovo’s initial statement on Thursday was utter bull: It claimed Superfish had been disabled and posed no threat, even though merely uninstalling Superfish doesn’t remove the evil root certificate.

As the outrage grew, Peter Hortensius, Lenovo’s chief technology officer, proceeded to insult my intelligence and yours in an interview with the Wall Street Journal in which he vaguely acknowledged a problem and then brushed it away: “We’re not trying to get into an argument with the security guys. They’re dealing with theoretical concerns. We have no insight that anything nefarious has occurred.”

This is akin to saying that, yes, your security company left your house unlocked, but we just don’t know if anyone walked right in. Any self-respecting Lenovo security engineer would have vetoed those words, the disingenuous and infuriating statement of an unprepared executive who doesn’t care enough about the safety of his customers to get the facts straight. 

There’s plenty more blame to go around. There is Superfish, a Palo Alto, California-based company that also makes visual search apps, and that would shock Edward Snowden and make the NSA blush. Led by shady surveillance veteran Adi Pinhas, the company has a long history of disseminating adware, spyware, malware, and crapware, as chronicled by Forbes’ Thomas Fox-Brewster, who traced Pinhas’ ties to a whole host of privacy-violating companies.

Residing somewhere in the bottom-feeding nether-regions of the tech ecosystem, such companies contribute less to society than Farmville did. Pinhas denied any malfeasance on Thursday, agreeing with Lenovo’s initial statement and then going silent. With any luck, he’ll be a Cinnabon manager before long.

Superfish had five primary enablers in the form of venture capital firms that financed the startup to the tune of $20 million: Vintage Investment Partners, Draper Fisher Jurvetson, DFJ Tamir Fishman Ventures, Xenia Venture Capital, and the Individuals’ Venture Fund. Did the VCs know they were fueling what is essentially an expensive Trojan horse? Did they care?

When Forbes ranked Superfish 64th on a list of America’s most promising companies, it misclassified it under “IT Software & Services” instead of “Technological Malevolence.”

Yet literally nothing I can say here could be as insulting as what Lenovo and Superfish said to the world on Thursday. You had one job, Lenovo: Give me a computer that doesn’t compromise my basic security.

I happen to own a 2014 Lenovo machine, a ThinkServer. It’s definitely one of the company’s better machines, because it didn’t come with a hard drive, much less Windows, much less Superfish. Yet part of me still thinks I should stuff it into a hazmat container and blast it into the sun — just in case.

Lenovo says it’ll have a removal tool out Friday that will actually fix the Superfish problem. Who cares? The company might as well promise us jetpacks, for all its word is worth right now.

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NOW WATCH: 14 things you didn't know your iPhone headphones could do


Sperm donors are winning visitation rights

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lesbian parentsWhen it comes to parents, it seems that three or even four is no longer a crowd.

At least, that’s the conclusion one might draw from the case of Sheena and Tiara Yates, a married lesbian couple in New Jersey.

They’ve had their parenting expectations upended — twice — by the sperm donors of their two kids.

Both men agreed, in writing, to provide their raw materials and to leave the parenting to the women.

But then they decided that, after all, they’d like to have some role in the lives of their biological children, so they applied for visitation rights.

As of now, the bio dads are winning. Their case is just the latest reminder of how perilous and confusing assisted reproduction cases can become.

How did this happen? It’s tempting to blame the women’s do-it-yourself approach to the agreement, which they crafted without legal assistance. But that’s not the problem: Attorney or no attorney, under New Jersey law, even if the sperm donor renounces his rights with a ritual blood oath and a document sealed with wax, the agreement won’t be enforced unless the sperm donation takes place under the direct supervision of a physician.

Of course, going the clinical route is more expensive than the more informal methods used by some couples, who might be ignorant of the law, or of limited financial means, or both. Since the Yates’ kids were conceived at home, the physician supervision law doesn’t apply — and the bio dads have been able to come forward to claim rights to see their kids.

And it’s not only the fathers who can reinsert themselves into a family snapshot that one might reasonably think they’d been Photoshopped out of. 

A Kansas case currently making its way through the courts involves the state itself, which has come forward to demand that one William Marotta, another sperm-supplying bio dad, pay back the public assistance money that two moms had received for their daughter. (The guy had helped the couple out after answering an ad on Craigslist.)

The Kansas law is similar to New Jersey’s, and the state’s demand is a logical extension of the two biological fathers’ visitation petitions in the Yates cases: If Marotta is the dad, then he has both the usual rights and the usual obligations of a parent, which include supporting his children. (Indeed, the New Jersey county judge who granted visitation rights to Shawn Sorrell, the father of the younger of the Yates children, also required him to pay child support of $83 a week for his biological son.)

Would these cases be any different if the couples consisted of a man and a woman? Not necessarily. To see why, it’s instructive to separate the Yates’ first and second cases.

When they found the first sperm donor, their relationship wasn’t legally recognized, and after losing their argument that the agreement should be enforced, they acceded to the (unnamed) bio dad’s visitation request.

But at the time of the second insemination in 2013, Sheena and Tiara were in a civil union, which confers all the legal benefits of marriage. (They married in 2014, after doing so became legal in New Jersey.) And they’re appealing the judge’s order in this more recent case, claiming that their legal union should mean they’re the only parents with legal rights. They’re also focusing on the fact that a doctor signed the agreement. Since they didn’t follow the rules, though, it’s possible they’ll lose.

The same thing could happen to a married, opposite-sex couple, in a case where, say, the couple sought an outside contribution because the husband was infertile.

Does this make sense? From one perspective, no: Shouldn’t a legally married couple — straight or gay — be able to use the services of an outside party to conceive in any way that makes sense to them, and perhaps by the only means that work for them financially? And shouldn’t that third party expect that, when it comes to parenting, three’s a crowd and that he would be the odd one out — especially when the sperm donor expressly agreed to butt out?

families chart

In fact, the rule that a sperm donor is fenced out of a family only when certain procedures are followed is in sharp tension with an older, firmer rule of family law — the presumption of paternity. In general, the husband is legally assumed to be the father of any child born to his wife. But it’s unclear that the presumption will apply in the case of a couple that conceives with the help of a donor, for two reasons.

First, in most states, including New Jersey, the presumption can be overcome if there’s strong evidence that someone else was the dad — and there’s obviously such evidence in many cases involving outside sperm donors. In that sense, too, the Yates are no different from any straight couple.

But of course there’s another challenge for lesbian parents — the presumption of “paternity” doesn’t fit, at least not literally. A mater isn’t a pater.

While the New Jersey Supreme Court hasn’t addressed this issue, courts in some states, like California, have read presumptive paternity laws broadly, to include lesbian-headed families. That’s because the presumption is intended to strengthen families and marriages, keeping third-party interlopers out.

And because same-sex couples share those interests, once marriage equality is achieved, gay and lesbian spouses should be entitled to the same deference as their opposite-sex counterparts.

Still, I expect lesbian couples to continue to have problems in these cases. States will come after any money they sniff, and at least some men will become uncomfortable with the renunciation agreements they’ve entered.

The Yates and Marotta cases provide yet another illustration of the plain fact that marriage equality hasn’t solved all the problems that same-sex couples will face. In Kansas, if the couple were a straight couple, the state probably would never have learned that a third party was involved.

And had the Yates been a male-female couple, Sorrell would have needed to make a reasonable case that he was the bio dad before a court would even order genetic testing that might substantiate his claim.

Where two women are involved, though, it’s clear from the get-go that outside help was needed, and often — as in these cases — the father’s identity is clear. (It’s worth pointing out that this whole mess could have been avoided if the couple had used the services of an anonymous donor, usually through a sperm bank.)

Don’t underestimate, either, the likelihood that a judge will look at the child of lesbian parents as missing one of the necessary ingredients for a family — a father.

So it's possible that courts in New Jersey and elsewhere could end up following the lead of one state legislature — California, again — and formally recognize three legal parents.

Sheena and Tiara Yates have appealed the visitation award, and the case seems ticketed for the state supreme court. Whatever rules the court establishes for these complex cases, it needs to recognize the legitimacy and equality of couples like the Yates, and to begin to advance the tough task involved in sorting out the complexities of assisted reproduction cases.

Thanks to professor Kimberly Mutcherson of Rutgers School of Law–Camden and my colleague professor Alicia Kelly of the Widener University School of Law in Delaware for their valuable assistance in the preparation of this article.

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NOW WATCH: 14 things you didn't know your iPhone headphones could do

We've been wrong about the location of Springfield this whole time

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I’ve been a fan of The Simpsons for a long time. Obviously. So when I heard that SpaceX’s head guy Elon Musk was guest-starring on the show, I hoped it would be a good episode. And it was! As I watched I marveled at how funny the show was even after all these decades, and laughed quite a bit as the story unfolded.

… until a scene came up that chilled me to the bone. I was so shocked that I had to rewind and watch it again, then freeze frame it to make sure I wasn’t hallucinating.

This is the moment that changed everything for me. The frozen moment of time when I realized that for 22 years, The Simpsons has been lying to us.

I suspect Elon knew this whole time. He builds rockets for a living.
elon musk simpsons

This shows Musk standing at the dining room window of the Simpson’s house, looking out and pontificating at the night sky as the family behind him eats dinner.

But look at the Moon. LOOK AT THE MOON!

It’s backwards. The scene is clearly at dinner, early evening, so that’s the setting crescent new Moon. But in the northern hemisphere, the tips of a waxing crescent Moon point to the left, away from the Sun. Here’s a photo I took myself in November 2013:

moon and venus

See? I took that picture shortly after sunset, around dinner time. It was new Moon, and the crescent's tips point to the left. But in that scene with Musk, they point to the right! How can that be?

There’s only one way. Springfield is not in the United States at all. It’s not even in our half of the world. Springfield is in the southern hemisphere!

I don’t even know how to react to this information. It’s as if … my whole world has been turned upside down.

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NOW WATCH: 14 things you didn't know your iPhone headphones could do

There's a dark side to OCD that nobody talks about

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washing hands

While shuffling through a Washington, D.C.-area metro station recently, I noticed a large ad for the technology company Brocade plastered on the wall:

Obsessive Compulsive Reorder (n.): The need to buy expensive IP networking gear again and again.

This is, of course, an attempt at a cheeky play on obsessive-compulsive disorder, in which sufferers have compulsions to do the same things over and over.

Companies and people alike frequently evoke the mental disorder with lighthearted puns or references just like that one.

Misuse of the term “OCD” has become popular, leading to misunderstandings revolving around the disorder itself.

The examples are endless: Obsessive Compulsive Cosmetics offers high-end makeup; Buzzfeed routinely publishes articles like "33 Meticulous Cleaning Tricks for the OCD Person Inside You" and "19 Things That Will Drive Your OCD Self Insane;" searching “OCD” on Pinterest yields few results on the actual disorder; and social media is littered with countless hashtags like #ObsessiveChristmasDisorder#ObsessiveCastleDisorder, and#ObsessiveCrossFitDisorder.

“When people have this common usage or knowledge of the term; it creates what we call a 'cultural script,' a commonly used way that identifies what something is, what kind of steps are involved, or if it is harmful or not,” says Yulia Chentsova-Dutton, a cultural psychologist and professor at Georgetown University.

For many, “OCD” has become synonymous with words like “clean” or “organized” — qualities most would say are good. When OCD is seen as something “good” rather than as a devastating illness, it’s stripped of its reality.

“Whenever it’s kind of a ‘positive’ thing, like with OCD, it means we are encouraging these symptoms, overlooking them, or encouraging people and their family members to overlook them, potentially,” Chentsova-Dutton continued.

People may just be trying to relate. When someone first comes into contact with the term, maybe she focuses on a perceived commonality. The “obsessive” part sticks in her memory and the “compulsive” part and the “disorder” part lose their meaning. So anything that she can remotely obsess over becomes equated with OCD.

“‘Obsessive’ is a personality trait. It doesn’t get in the way of your functioning, it’s something you prefer. What people are meaning to say is, ‘I am obsessive rather than OCD,’ ” says Jeff Szymanski, executive director of the International OCD Foundation. “You’re now mixing a distressing psychological disorder with a personality preference, and when you mix them, you lose the severity of the disorder.”

Girls Show HBO-Comedy-Nearly one in 100 people suffer from OCD in the United States. Approximately 51% of those cases are severe.

"Your life becomes consumed with a fear and your preoccupation with getting rid of the fear … it becomes a vicious cycle," Alison Dotson, author of Being Me with OCD, told me in an email. “It’s scary to feel like you can’t even control your own thoughts.”

Alison’s experience with OCD is also one that stresses the effects of misguided portrayals of the disorder: “I started obsessing when I was a child, and I wasn't diagnosed with OCD until I was two months shy of my 27th birthday. I suffered in silence for years and years because all I knew about OCD was that people wash their hands too much and always check to make sure the stove is off.”

With OCD, there are obsessions (unwanted thoughts, impulses, or images that repeat in a person’s mind) and compulsions (acts that a person repeats in order to “get rid” of these obsessions).

These compulsions are often done in a desperate attempt to protect oneself from the wave of anxiety the obsessions bring, not because the person actually wants engage in the compulsion. The cleaning and checking that Alison mentioned are just two examples of the many kinds of OCD compulsions people can have.

In my teen years, I had a close friend who suffered from OCD. She told me about a time when she sat on the floor of her kitchen crying, deranged with anxiety as she tried for an hour to correctly pronounce the word “now.”

Once she said the word “now” correctly, it kickstarted a stream of mental compulsions which she then could end by pronouncing the word “now” again. Once she said “now” the second time, she was able to allow herself to get off of the floor, as long as she was applying more pressure on her right foot than her left.

By doing these things, she thought she would prevent her parents from dying. They weren’t in any danger, but the thought was inescapable, and she felt the only way to keep it at bay was by performing her compulsions.

“I would think, ‘What type of person thinks things like this?’” Alison asks. “Even though I knew — or thought I knew — deep down that I was a good person, it certainly didn't feel that way when I couldn't stop obsessing about religion and offending God and illegal or immoral sexual acts.”

The International OCD Foundation lists approximately 10 different types of obsessions and compulsions, the majority of which, including religious obsessions and mental compulsions (mentally reviewing events to prevent harm, for example) rarely appear in public interpretations of OCD.

Using the term “OCD” correctly, only in reference to the disorder itself, and understanding the diversity of the disorder, would help people begin to acknowledge its seriousness and complexity. After all, casual use of other mental illness terms has become increasingly frowned upon, Alison points out.

“I don't often hear people say, ‘I'm so schizo!’ or, ‘I'm so psycho!' On some level people seem to know that's wrong and offensive,” she says. “OCD isn’t cute.”

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NOW WATCH: 14 things you didn't know your iPhone headphones could do

Edward Snowden's only regret

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snowdenOne of the first things users asked the fugitive whistleblower was what he thought of Oscars host Neil Patrick Harris’s pun about him Sunday night.

(“Edward Snowden couldn’t be here, for some treason,” NPH had quipped.)

Many of Snowden’s allies, including uardian journalist Glenn Greenwald,slammed the one-liner as insulting and irresponsible.

But Snowden himself took it in stride:

To be honest, I laughed at NPH. I don’t think it was meant as a political statement, but even if it was, that’s not so bad. My perspective is if you’re not willing to be called a few names to help out your country, you don’t care enough.

For what it’s worth, Greenwald—who joined Snowden and Citizenfour director Laura Poitras on the Reddit AMA—insisted on Reddit that he had laughed it off too, despite earlier calling it “stupid and irresponsible” to a BuzzFeed reporter.

Another top question for Snowden on Monday was potentially a little more substantive. Reddit user TheJackal8 asked him: “Mr. Snowden, if you had a chance to do things over again, would you do anything differently? If so, what?”

Snowden’s response displayed the sort of nimble job-interview skills that one imagines helped him land that fateful Booz Allen gig in the first place. Regrets? Sure, Snowden has one:

I would have come forward sooner. I talked to Daniel Ellsberg about this at length, who has explained why more eloquently than I can.

Had I come forward a little sooner, these programs would have been a little less entrenched, and those abusing them would have felt a little less familiar with and accustomed to the exercise of those powers. … Once you grant the government some new power or authority, it becomes exponentially more difficult to roll it back.

Don’t let it happen in your country.

With that, Snowden implicitly brushed aside any notion that his time as a fugitive in Russia might have caused him to rethink the intelligence leaks that made him the target of an international manhunt. He has repeatedly said that his life in Russia is “great,” though he faces charges of theft and espionage back in the United States.

So, strong answer. And if you asked Snowden to name his biggest weakness, perhaps he’d tell you that he’s “principled to a fault.” (In his case, that might even be accurate.)

Edward Snowden Christmas MessageRedditors cheered Snowden’s resolve. That said, on a practical level, it’s unclear how much earlier he could have realistically come forward. After all, he had only worked at Booz Allen for a few months before he began leaking documents to Greenwald, Poitras, and the Washington Post’s Barton Gellman, among others.

AMA snowdenOn the other hand, many of the documents he turned over to the media actually came from his time at Dell, where he worked on the computer firm’s CIA and NSA accounts from 2011 to 2013.

Had he blown the whistle then, it’s conceivable the programs he revealed would have been slightly less far along.

Whether they would have been any easier to dismantle is another question.

I tried asking Snowden myself, but my question didn’t get enough upvotes from other Redditors to merit a response.

One other Snowden response worth noting: Asked how to make NSA spying an issue in the 2016 presidential election, he suggested actively fighting back against government overreach—and, if necessary, breaking the law. His answer, in part:

When we look back on history, the progress of Western civilization and human rights is actually founded on the violation of law. America was of course born out of a violent revolution that was an outrageous treason against the crown and established order of the day. History shows that the righting of historical wrongs is often born from acts of unrepentant criminality. Slavery. The protection of persecuted Jews. …

So how does that relate to our current political situation? Snowden went on:

We can devise means, through the application and sophistication of science, to remind governments that if they will not be responsible stewards of our rights, we the people will implement systems that provide for a means of not just enforcing our rights, but removing from governments the ability to interfere with those rights.

You can see the beginnings of this dynamic today in the statements of government officials complaining about the adoption of encryption by major technology providers. The idea here isn’t to fling ourselves into anarchy and do away with government, but to remind the government that there must always be a balance of power between the governing and the governed …

Call Snowden what you will, but he’s right about this much: The U.S. government today views its citizens’ privacy as a lower priority than its own spying capabilities. You can see this not only in the NSA’s surveillance programs, but in the words of President Obama, who supports strong encryption only if it’s weak enough for the government to get around it.

“Our rights are not granted by governments,” Snowden said. “They are inherent to our nature. But it’s entirely the opposite for governments: their privileges are precisely equal to only those which we suffer them to enjoy.”

Thomas Hobbes might differ with Snowden on the sort of rights that humans would enjoy in a state of nature. But John Locke, and many others, would agree with him that “there must always be a balance of power between the governing and the governed.” Snowden is convinced that balance is out of whack, and he has no regrets about allegedly breaking the law in order to realign it. Good for him.

Oh, and perhaps now we can all stop whining about that Neil Patrick Harris joke. It was one of the few funny things he said all night.

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Venmo is not nearly as secure as you might think

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Venmo on iPadTwo twentysomethings hop out of a cab. They get dinner. They grab drinks at a bar. Neither stops to worry about splitting the tab. “Just Venmo me,” one says.

That’s how most stories about Venmo, the popular mobile-payment app, begin. First there’s a short anecdote illustrating how Vemno is fast, casual, convenient, and trendy. There might be a moment of conversion: At first, one of those twentysomethings is nervous about sending real money through a mobile app, but after trying Venmo and witnessing its amazing ease and speed, he becomes a proponent of the service as quickly as Venmo became a verb.

This is not one of those stories.  It starts, instead, with Chris Grey, a 30-year-old Web developer in New York City, waking up last Thursday to a notification from Chase bank that his account had a pending transaction involving a large sum of money. At first glance, he thought his tax refund must have come through. He’d already paid his rent for the month, so he figured the alert must be for an incoming amount. “Then I did a double take,” he says.

Texting At Dinner

Chase had pinged Grey not about a credit to his account, but a debit for $2,850, through Venmo. Confused, Grey tried to pull up his Venmo account, but his password no longer worked. He used the reset option to get in, then inspected his settings. Under email authentications, a new address appeared. Notifications were disabled. Grey’s payment history showed that the funds—slightly below Venmo’s weekly sending limit of $2,999.99—had been sent at 3:09 p.m. the day before to a user he didn’t recognize. Some text listed the transaction’s ominous-sounding purchase: “for about time.”16 venmo

For all its promise as a smooth and efficient financial service, Venmo’s popularity seems to be outpacing its customer-support capabilities.

Clearly, something was wrong—yet Venmo hadn’t notified Grey that anything suspicious could be going on. “I never got an email that my password had changed, that another email was added to my account, that another device was added to my account, or that a lot of my settings had changed,” he says. A colleague and I were able to duplicate this lack of notification with a quick test: Venmo doesn’t alert you if your password or email credentials change from within the account. “There are basic security holes that you could drive a truck through,” Grey says.

These shortcomings should be concerning for any service that handles sensitive financial information, but particularly so for Venmo, which has set its sights on becoming the dominant mobile app for peer-to-peer financial transactions in the United States. In the third quarter of 2014, Venmo processed $700 million in payments—nearly five times the transaction volume it did in the same period a year earlier. Venmo doesn’t share its user numbers, but eBay chief executive John Donahoe has dropped hints. “Venmo is on fire,” he said last month during eBay’s fourth-quarter earnings call. “If you go to any college campus across America, they talk about Venmoing money to each other.”

By making the money transfers quick, uncomplicated, and even cool, Venmo is winning. But for all its promise as a smooth and efficient financial service, Venmo’s popularity seems to be outpacing its customer-support capabilities. As of November, Venmo only had around 70 full-time employees. (Its parent PayPal, which oversaw $64.3 billion in transactions in the last quarter of 2014, has more than 10,000.) Three years after the service left its beta phase, Venmo doesn’t have a dedicated phone line for customer issues. Urgent emails about stolen funds receive slow responses. It doesn’t offer two-factor verification, an increasingly common security layer that requires users to provide a secondary passcode to access an account, though it’s working to implement it. Venmo says its mobile-transfer infrastructure “uses bank-grade security systems and data encryption to protect you and guard against any unauthorized transactions and access to your personal or financial information.” But when a hacker who breaches an account using your password can send $2,850 as quickly and conveniently as a twentysomething can repay $7 for a burrito, that’s clearly not enough.

“These are big problems,” says Rob Shavell, co-founder and CEO of Abine, a data-privacy firm that helps users secure personal information. “There ought to be email warnings, there ought to be two-factor authentication. It’s true for us, it’s true for Venmo, it’s true for all these services.”

150225_charge_pixelated

Courtesy of Chris Grey

Venmo did not respond to multiple requests for comment. Lisa Kornblatt, a spokeswoman for Braintree, the company that acquired Venmo in 2012 and was subsequently bought by PayPal in 2013, on Monday pointed me to PayPal’s security and privacy policies, and didn’t respond to further inquiries. Venmo also declined to speak with me when I stopped by its New York headquarters (which happens to be located one floor above Slate’s office), directing me instead to email press@venmo.com.

Once he realized his account had been hacked, Grey contacted Chase first. To his horror, the bank informed him he’d need to close out the account. Because he’d linked Venmo to his Chase routing number—rather than to a debit or credit card—the account, which he’d had since college, was irreversibly compromised. That meant, in the short term, no access to his money. Grey got to work filing a claim with Chase to dispute the $2,850 withdrawal.

If nothing else, dealing with fraud is something banks are very good at. They have fraud departments to handle problems like Grey’s, and dedicated hotlines for customers to call if something happens. One of the great promises of a credit card is the small customer service number printed on the back. Venmo doesn’t offer that level of assistance. You won’t find a phone number on the contact portion of its website. On the security page, the company advises customers who “suspect that there has been any unauthorized activity” to “contact us immediately a support@venmo.com—we’re here to help.” (You can also tweet @VenmoSupport.) What’s not noted on the security page—but is buried in section C, part 1, small letter n, roman numeral iv of Venmo’s user agreement—is that you should do this immediately, because if “you contact the Company within two Business Days after learning of the loss or theft, then your liability shall not exceed the lesser of $50.00 USD or the amount of unauthorized transfers that took place on your account before you provided notice to the Company.” After two business days, your liability can jump as high as $500, per Venmo’s terms.

Grey says he went ahead and contacted Venmo almost immediately after learning of the unauthorized activity and reaching out to Chase, at first via the company’s online contact form and then to support@venmo.com. Grey provided Slate with email correspondence showing that he first wrote to the support email address at 11:55 a.m. on Thursday, then again at 6:50 p.m., 7:43 p.m., and finally at 9:38 a.m. on Friday. More than 24 hours after he first contacted Venmo, Grey was still waiting.

Grey isn’t the only one to report an experience like this. Peruse replies to the @VenmoSupport Twitter feed and you’ll find plenty of users complaining that the company has not answered their emailed requests for assistance. One of those frustrated users, Mohsin Charania, a professional poker player, told me a story similar to Grey’s. In December, Charania says, his account was hacked for more than $2,000. The email and password associated with the account were changed, though he was never notified of any resets, and he had to use the “forgot password” option to regain access. Charania says he filled out Venmo’s “Contact Us” support form and waited, but hours passed without any response. The next morning, “I tweeted at support, and I was like, this is ridiculous,” he says. “I have a friend who writes for Huffington Post, and he tweeted at them too being like, this is very scary, that you’re a financial services company, and someone could get hacked and you’re not around to help them.” Shortly after calling Venmo out publicly on Twitter, Charania finally got an answer, and the company eventually reimbursed him.

For many Venmo users, the most disconcerting thing about these tales should be that what happened to Grey and Charania could just as easily happen to you. I don’t link my Venmo account to anything—I simply try to maintain a balance of around $30 that I can use to pay friends and co-workers for small things as needed. I’m almost certainly an outlier. Most people connect their Venmo account to either their debit card, credit card (the only nonfree option, with a standard 3 percent fee), or directly to their bank accounts. This is what Venmo wants. The company’s ultimate vision, as Braintree CEO Bill Ready told Bloomberg in November, is to build a user base so large that Venmo becomes a default mobile checkout option at stores, and can charge merchants for the privilege of accepting Venmo payments.

To create such a network, Venmo has gone to great lengths to make its sign-up process as easy as possible. Late last year, it added features that let iOS and Android users who downloaded the Venmo app link it directly to their bank accounts using their existing online-banking credentials. This more “frictionless” process, as Fast Company dubbed it, eliminated the previous need for users to manually enter their bank routing information into the app. Venmo has also marketed itself not just as a finance app, but as a social one. Sign up for a Venmo account and you’re immersed in a feed of your friends’ public transactions. Bruce paid Joe for pizza. Abe charged John for IKEA furniture. Henry paid Julie for coffee. To be on Venmo, as a Matter article succinctly put it in July, is to take part in “public displays of transaction.”

Of course, what gets lost in all this—in the streamlined interface, simple onboarding process, and social pressure to join a service that lets you pay friends with a quick tap—is a sense of the trade-offs. The last three steps on Venmo’s six-part “Getting Started” checklist prompt new users to “Link your bank,” “Add a card,” and “Increase your spending limit.” If you ranked the risk of those options from lowest to highest, “it would certainly be credit card, then debit card, then the routing number,” says Matt Schultz, senior industry analyst at CreditCards.com. At no point does Venmo indicate this—in fact, by requesting a bank account before a card, it might even be encouraging users to take that riskier route.

The defining social quality of Venmo’s platform also creates unique security challenges. Last May, three students at the Massachusetts Institute of Technology noted in a paper that Venmo’s interface and social-networking component made it vulnerable to “social engineering attacks.” Because Venmo doesn’t distinguish visually between a user’s friends and others on the app, a benign payment request from a hacker might not immediately stand out. More importantly, since Venmo users can quickly change things like their name and profile picture, it’s easy for hackers to impersonate users’ actual contacts and trick them into sending money to the wrong accounts.

“I know tons of people that use it and I thought it was safe,” Grey says. “But with something that has your bank account number and your routing number, that's super personal and I don't think that's an option that should even be there.”

A day and a half after he first discovered the fraudulent transaction and contacted Venmo, Grey finally got a response. The email, sent from “Michael” from Venmo’s “Fraud & Risk” department, outlined basic steps he should take to protect the account (change passwords, revoke access to unauthorized sessions, add a PIN), and said the company was “working to prevent this unauthorized account access in the future.” Grey emailed back and asked the representative to cancel his account. Many of his friends and colleagues are doing the same.

Chase, for its part, reimbursed Grey’s money last Friday morning. “I thought I would have like no money for the weekend,” he says. Once the fix came through, “I was able to buy lunch.”

Read the original article here.

SEE ALSO: How one man's stolen iPhone made him the biggest internet celebrity in China

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See if you can find the camouflaged German sniper pointing a gun directly at you

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Simon Menner contacted the German army in 2010 to see if they’d be interested in helping him create images where members of the army are hidden, or, “Camouflage,” like the title of his series. Turns out they were, and the images ended up going viral.

Menner arranged two separate shoots, one in a “boring” forest in northern Germany with soldiers who were young and inexperienced. The second shoot, in the German Alps, was done with a group of elite soldiers.

“I found it quite interesting to work with soldiers who had been ordered to follow my instructions,” Menner wrote via email. “I tried to be as respectful to them as possible, but nothing of what I told them was questioned in any way.”

Menner think of his work as a conceptual take on conflict and war. He said the idea of conflict for him isn’t just about battle, it is also a reflection on society — including the ways in which branding and marketing influence consumers.

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“The key question for me and my work at the moment is, how images are used to influence people and their decisions,” Menner wrote. “At the core, hiding snipers and ads for Apple have something in common, since both try to infect us with ideas about things we are not able to see. But I think that this is easier to detect while ‘looking’ at hidden snipers than by looking at Apple ads.”

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Since it’s not a documentary project, Menner said part of the fun is trying to find the hidden snipers. While he is using real people and creating images in which the snipers are actually hidden, many of the comments he has received from viewers questioned the authenticity of the images, something he finds amusing.

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“First of all, it is real,” he wrote. “Whoever has doubts about that should contact the German Army. There were snipers present in every single shot and they were in fact, ordered to aim at the camera, so they could see me, even though I was almost never able to see them. The professional training they have received means that in some of the images, no trace of them can be seen, even if you look at the image pixel by pixel. This is exactly how a sniper in a forest is supposed to appear.”

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Why more companies are upping pay for their workers

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wage protestIt's been a decent couple of weeks for America's underpaid retail workers.

First, Walmart announced it was raising wages for 500,000 of its associates — up to a minimum of $9 an hour this spring, and $10 next year — in a bid to increase morale and performance.

Wednesday, TJX, the owner of clothing discounters T.J. Maxx and Marshalls, said that it was following suit.

Target is still holding out, but companies are obviously feeling some pressure to up their remuneration for the people who make their stores run.

Why now? There are lots of little reasons, to start. States are hiking their minimum wages — in all-important California, the floor will be $10 in 2016 — meaning that these companies would have faced higher payroll costs regardless.

Meanwhile, Walmart is trying to combat its toxic public image as the king of low-wage employment, which hasn't been helped by the steady protests organized by the worker group OUR Walmart.

At the same time, its labor practices, designed to ruthlessly minimize expenses, have become a major business liability in recent years, as badly understaffed supercenters haven't been able to keep merchandise stocked on shelves, leaving it to stack up in storage while customers head elsewhere.

The company's new chief executive, Doug McMillon, thinks that improving customer service is key to turning around its performance and is betting higher pay will lead to happier, more productive staff (and the best research suggests he's right). And if Walmart is offering higher wages, its competitors will probably need to do the same to compete.

But that brings us to the big issue. The job market isn't just healing. It's now getting somewhere close to normal again. There are about 1.7 unemployed workers per job opening now, close to the lows of early 2007. That line you're looking at?

The lower it falls, the more impetus companies will have to raise their compensation, since employees will feel more comfortable quitting to go looking for a higher paycheck elsewhere. And indeed, as Matt Yglesias notes today, more and more Americans have been saying "so long" to their bosses lately.

atlantic unemlpoyed chartThere is one potential sour note here. Since the recession, many Americans have simply given up on finding work after facing grueling stretches of unemployment.

One reason the job market looks like it's getting tight now is that many of those people are sitting on the sidelines, and it's unclear if the recent good news will bring them back.

The labor force participation rate for workers between the ages of 25 and 54 — basically, people who are too young to be retiring — has ticked up slightly in recent months after a period of decline followed by stagnation. But it's too early to tell if that's a blip or the beginning of a sustained trend.

We want those missing workers to return to job market. If they do, that should help alleviate the need for companies to increase wages. If they don't, well, at least a few more Americans should be in for a raise.

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Every scene in 'House of Cards' follows this formula

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To be clear,"House of Cards" has excellent cinematography.

Every shot is composed with precision and austere elegance, all emphasizing the cold, calculating world of Frank Underwood.

In this podcast interview, the series cinematographer Igor Martinovik elaborates on how the show uses its visual style to emphasize its story; for instance, the camera never pans and tilts at the same time, helping create a sense of stillness.

But, that consistent excellence includes one trait so consistent it becomes baffling.

Almost every single frame of this show is composed to place a pale blue object in the foreground with a pale yellow light in the background.

Now, sometimes the foreground object is more black than blue, sometimes the background veers toward a sickly green, sometimes they're outside and the background is necessarily blue or black sky, but once you begin noticing this particular habit of the "House of Cards" color palette, it is hard to unsee.

I became so obsessed with this quirk I had to make a video demonstrating it. I chose three episodes from seasons one and two, scrubbed randomly through them, and excerpted a shot from the scenes I landed on. Every scene I found contained this color combination. Check it out above.

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You're giving your kid an allowance all wrong — here's how to do it right

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Child with Dollar and Piggy Bank

When it comes to kids and money, there are few topics that cause more confusion for parents than allowances.

When should you start? Should it depend on the completion of chores?

If you give too little, are you a scrooge?

If you give too much, will your kids become brats?

Alas, most parents, acting on their own or following the lead of others, get allowances wrong.

They start too late, they hand over too little money and responsibility, and they tie the money to the completion of household tasks while asking nowhere near enough in the way of household cooperation.

In short, they don't focus enough on how their kids use money, nor do they push them hard enough around the house, rendering their adult-making efforts wholly half-assed.

This is no big surprise, given how little time parents think about their kids' relationship with money. For families with above-average household income — the ones with the luxury of asking themselves questions about things like allowances — money talk has traditionally been optional. Parents tell inquisitive kids that the answers to their questions about family finances are none of their business, or they divert the conversation in order to protect children from all of that money stuff for as long as possible.

But in an era in which teenagers make six-figure decisions about college and five-figure ones about how much student-loan debt to take on, the greatest act of protection we can commit is to talk to our children about money a lot more often. And that starts with getting allowance right from the get-go.

When should I start?

As soon as your kids start asking about money, since studies show they're already sizing other children during their preschool years. The child-development Ph.D.s who work behind the scenes at Sesame Street determined that preschool-age kids can distinguish between wants and needs (and Elmo told me as much when I interviewed him several years ago). So that's not a bad time to start.

If not then, do it right after the tooth fairy comes. Kids will find money under the pillow, sense its power, and want more. Rather than have them try to pull out additional teeth, as some do, best to begin allowance that same week.

How much should allowance be?

Start with a dollar a week or so per year of age, and divide the money among three containers: save, spend, and give. This is a rough approximation of an adult budget, so it's literally foundational.

More importantly, the jars are stand-ins for the values that we hope to imprint through conversations about money. Spending is about modesty, thrift, and the prudence to shell out (and even splurge) for things that bring kids the most joy while avoiding mindless outlays for plastic junk they will quickly break or forget. Saving instills patience in a world that increasingly conspires against waiting, delivering television without commercials and movies without Blockbuster. And giving is about generosity as well as gratitude for how lucky you are to be able to help others.

Child Raking Leaves

Give your kids just enough so that they can get some of what they want but not so much that they don't have to make a lot of difficult trade-offs.

Allowance should eventually go up — way up, if you can afford it. Kids crave responsibility, and we should heap it upon them starting at age 10 or so. Try setting a clothing budget each July, item by item, depending on what you’re willing to pay for in each category. Maybe yours is a Target family for briefs and panties, but you shell out for Hunter boots and Patagonia coats. If so, say so, so kids know how and why you’re making each decision.

Once you know the entire budget, hand it over in a lump sum. Do the same for athletic equipment, musical instruments, art supplies, and anything else you've deemed a need. Then, stand back and watch them fail spectacularly. No bailouts; you should want them to feel their mistakes deeply and earn money to solve their problems if need be. Better now than at age 24, when errors lead to wrecked credit scores and worse.

Allowance amounts can vary, but here's the big idea: Give your kids just enough so that they can get some of what they want but not so much that they don't have to make a lot of difficult trade-offs. Let them own those, so they know what it's like to make financial decisions that resemble grown-up ones.

But why even bother?

Allowance is instructional, and money is a tool for learning. We don't yank kids' books or art supplies when they don’t finish their chores (or don't do them well, or whine while doing them), so we shouldn't take money away either.

Most parents link chores and allowance. If you do, there will come a point when your kids have enough money and decline to do chores. What are you going to do then? Sure, leverage is important. But far better to take privileges away than money when kids neglect their tasks. Screen time, car keys, and soccer practice are all things they get or get to do because we let them. Most kids value at least one of these far more than money.

And by the way, we should make them do way more chores. Kids are capable of more than we think; if you know farm families, where kids drive tractors and handle guns at age 5, then you get this already. If not, watch MasterChef Junior, which makes a compelling case for why 9-year-olds should be cooking dinner nightly.

So kids should do chores for free, same as parents. Yes, they should eventually have the experience of working for a wage before they go to college, but save it for their teenage years, when they can have a real boss who cares not a lick for them and will fire them for being late or copping an attitude.

There are more ways we can use money to imprint values, including bringing the kids in on family charity conversations and making them pay for their first semester of college tuition. But it begins with just a few bucks each week and the freedom to experiment — even if we don't like their choices.

SEE ALSO: The New York Times personal finance columnist explains what makes kids spoiled

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Great Britain is suddenly disappearing from the world stage

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David cameronRed double-decker buses still cruise up and down the Strand, the guards stand up straight in front of Buckingham Palace, and the queen rides her horse-drawn carriage to the opening session of Parliament every year.

But beneath this seemingly immutable surface, Britain is changing with surprising speed.

For one, the discontent with “establishment” politics that has convulsed so many European countries has finally reached the British Isles.

There have been no mass marches here, as in Spain, and no anarchist riots, as in Greece.

Instead, large numbers of Britons are cheerfully telling pollsters that they aren’t planning to vote for the Conservative Party in May’s general election, and that they don’t like the Labour Party or the Liberal Democrats either.

If they are Scottish, they might be planning to vote for the Scottish National Party, which hopes to immediately reinvigorate its campaign for Scottish independence. If they are English, they might vote for the anti-European, anti-immigration United Kingdom Independence Party, or maybe for the Greens.

Nothing wrong with that in principle, but it’s hard to imagine how a four- or five-way split could produce a stable government, especially in a country that has been ruled by Labour or the Tories for most of the past century.

Priorities could change dramatically. At a recent London breakfast meeting, a room full of experts spun out every possible scenario — Tory-UKIP coalition? Lab-Lib-ScotNat coalition? Minority government, with new elections soon after? — and tried to work out what each would mean.

The conclusion: Britain might take a radical step to the left, it might take a radical step to the right, it might leave the European Union, it might break up altogether. In other words, no one could predict anything, except that Britain would be occupied by its own internal arguments for a very long time.

This second development is not unrelated to the first: Suddenly, without much discussion, it seems as if Britain — a nuclear and conventional military power, a staunch U.S. ally, a pillar of NATO — has lost its historic interest in foreign policy.

RTR420EEThe drift began in 2009, when David Cameron withdrew his Conservative Party from the Christian Democratic mainstream in the European Parliament, a decision that instantly gave him less access to the most important European leader, Angela Merkel.

Soon after, he announced his intention to hold a referendum on Britain’s EU membership, immediately affording him less credibility in Europe, too: If the British were already halfway out the door, why bother talking to them at all?

But Britain’s gradual fade from the world stage was abruptly accelerated in 2013, when Cameron declared he would support U.S. airstrikes in Syria, called a parliamentary vote for support — and lost. He dropped that idea, apparently spooking President Obama, who dropped it, too. Both were forced to reconsider after ISIS captured large chunks of Syrian and Iraqi territory.

But even now the British contribution to the anti-ISIS campaign consists of eight planes, hardly an overwhelming commitment. Defense spending is likely to be frozen next year. And when Merkel flew to Minsk to meet Russian President Vladimir Putin last month, she took the French president along as a fig leaf, leaving the British behind.

merkel hollande laughPolitical weakness is part of the problem: The Conservatives are by no means guaranteed re-election, and the foreign secretary is of the opinion, he reportedly recently said, that there are “no votes in defence.”

The Iraq war turned many in Britain off the idea of ever cooperating with Americans, and the European recession explains a lot of the doubts about Europe. Provincialism is a factor, too. In a country where the political class is consumed by an argument over the constitutional status of Scotland, events in the Middle East or Ukraine seem far away.

Which is all very well, until it turns out that they aren’t far away at all. Russian military jets have lately taken to buzzing British airspace, even crossing into the paths of passenger planes. Britain’s enormous financial exposure to Russia may already be a grave security risk. Middle Eastern terrorism has a way of looping back to London as well as Paris.

More to the point, both ISIS and Putin want to destroy the global economic and political system in which Britain has long thrived. Maybe there aren’t any votes in defense, but do the British really believe they will be better off in a world where they have no influence?

It’s hard to say, since none of them is really talking about it. Once upon a time, Britain was said to have acquired its empire in a “fit of absent-mindedness.” It may be about to lose its place on the world stage in exactly the same way.

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These photos beautifully capture the complex relationship between mothers and daughters

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mom and daughtersRania Matar worked as an architect for many years, but while pregnant with her fourth child, she began taking photography classes in order to get better pictures of her children. It turned out to be a career-changing moment, launching a body of work that looks at transitional moments in the lives of women.

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Matar, who is Lebanese and American, was also influenced by her connection to both cultures, especially in light of the events of Sept. 11 that left her feeling confused. “I’m American and I’m Lebanese,” Matar recalled about how she felt during that time.

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“I thought where am I fitting in on this? I’m both. I was the two [cultures] and identified with the two equally so I had a hard time with the media portraying people so differently, you’re either with us or against us—I was them and us!”

jeansShe embarked on a project that eventually became the book Ordinary Lives, a collection of images that shows women and children in Lebanon living lives that were exactly what the title implies—something different from what was shown in American media. It also became the prevailing theme throughout Matar’s work: looking at the lives of women in both the United States and Lebanon.

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Watching her daughters grow up brought back similar emotions she had felt as a child moving into adulthood. She created “A Girl and Her Room” as well as a look at girls about to begin puberty, “L’Enfant-Femme.” 

“There is something universal about being a teenage girl,” Matar said. “Being a girl, being a mother, being a woman. I include both cultures, not to compare them but to show the universality about it. All my projects are on some level autobiographical; I’m photographing what I’m going through in my life through other people.”

complicatedWhen her daughter left for college, Matar began to work on a series about women her own age, “Women Coming of Age.” While she was working with the women, their daughters were often present. Since Matar’s daughters are in college and high school, her dynamic with both of them was completely different; not only were her daughters changing, but her relationship with them was as well.

photoWhile she was photographing the older women, her focus began to shift from the individual to a more collective portrait that included the daughters. It began an ongoing series she titles “Unspoken Conversations” that conveys, she says, through “glances and emotions of the individuals,” both the personal and the universality of the complex mother-and-daughter relationship.  

another photoMatar continues to find people to photograph in a variety of ways, including sometimes introducing herself to potential subjects after taking an exercise class. 

“I work best with people I don’t know or have known very briefly,” Matar said. “I realize that when you know somebody too well, it’s somewhat limiting because I might have too much of a preconceived idea in my head and we’re both self-conscious. When I photograph someone I don’t know, we start with a clean slate. We build a relationship that’s built on that and it becomes collaborative very quickly.

People get that I’m not trying to make pretty pictures, I’m trying to capture emotions of teenagers and young adult women and their relationships with their mothers. … No matter how much I like the people, you cannot create an emotion that doesn’t come from them.”

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Sonia Sotomayor may have saved Obamacare

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In a dispatch on King v. Burwell, the closely watched Obamacare challenge, NPR’s Nina Totenberg observed that the plaintiffs’ attorney, Michael Carvin, argued before the Supreme Court with “red-faced passion.”

Indeed, Justice Sonia Sotomayor hadn’t even finished the preamble to her first question when Carvin interrupted her to finish an earlier thought.

He then caught himself and apologized, at which point Sotomayor tempered him: “Take a breath.”

Carvin needed that moment, because Sotomayor was about to ask a bombshell question about federalism, a subject that later dominated a key portion of the hearing.

In setting it up, she said she was “concerned” by Carvin’s reading of the Affordable Care Act — in essence, that Congress wrote it so that only states with their own insurance exchanges receive federal subsidies.

The problem with that reading, Sotomayor noted, is that lawmakers gave states a “choice”: set up exchanges of your own, or let the federal government do it for you via healthcare.gov.

That choice is not at issue in King. The dual system of federal and state exchanges is a feature of the law. And to Sotomayor, this choice cannot be squared with Carvin’s interpretation that tax subsidies are available only to people participating in state-run exchanges.

That’s a constitutional problem. “If we read it the way you’re saying,” she said, “then we’re going to read the statute as intruding on the federal-state relationship, because then the states are going to be coerced into establishing their own exchanges.”

That’s the bombshell. Because if Carvin is correct and a state chooses not to set up its own exchange — and thus loses federal subsidies — Sotomayor said, “we’re going to have the death spiral that this system was created to avoid.”

And she went on to list the parade of horribles that would follow from this so-called choice, including destabilized insurance markets and skyrocketing premiums. “Tell me how that is not coercive in an unconstitutional way?” Sotomayor asked.

The question captivated Justice Anthony Kennedy, the perceived swing vote in this case. A numberofoutlets rightfully placed the fate of Obamacare in his hands. One wonders how things would’ve played out Wednesday had Sotomayor not broached the issue in such stark terms.

obamacare“Death spiral,” after all, is the kind of thing that grabs headlines and is sure to grab the justices — Kennedy himself brought it up later — when they cast their preliminary votes in King, which could happen as soon as their private Friday conference.

But Sotomayor wasn’t done. She curiously name-dropped a case that has twicereached the Supreme Court in recent years, Bond v. United States. The case had nothing to do with health care, but its two iterations did offer grand pronouncements on federalism — a constitutional principle respecting the dividing line between federal and state governments.

More interesting still, the first Bond decision was authored by Kennedy and the second Bond decision was authored by Chief Justice John Roberts, who provided the vote that saved Obamacare in a previous case, NFIB v. Sebelius, and who is the other possible swing vote in this case. In their Bond decisions, both had very thoughtful things to say about the proper balance between federal power and state autonomy.

Seizing on that principle, Sotomayor continued, “We said [in Bond] that it is a primary statutory command that we read a statute in a way where we don’t impinge on the basic federal-state relationship.”

Those words must have been music to Kennedy’s ears because he later ran with them and pressed Carvin in his pensive, considered style: “It seems to me that under your argument, perhaps you will prevail in the plain words of the statute; there’s a serious constitutional problem if we adopt your argument.”

supreme courtThis “serious constitutional problem” was easily one of the most quoted Kennedy lines from Wednesday. But for Kennedy, the federalist, it is also an untenable result that needs to be reconciled if Obamacare is to survive. That is, the law needs to be read so as to not deal a blow to the states.

And for Roberts, this blow is akin to the “gun to the head” of the states that he expressly condemned in NFIB v. Sebelius in 2012. Under this principle, the position of Carvin and the King challengers falls apart. It is simply “not a rational choice for the states to make,” Kennedy later told Solicitor General Donald Verrilli.

And because state coercion is unacceptable under the Constitution, Kennedy suggested that “constitutional avoidance” counsels adopting the federal government’s view of the statute: that Obamacare provides subsidies for all, even those states that chose not to set up their own health care exchanges.

So yes, the fate of Obamacare now rests with Kennedy. Or with Roberts. Or both. But let’s also credit Sotomayor for finding a way to corner them both and hold them to precedents the Supreme Court has long believed in.

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Scientists discovered why the Washington Monument is shrinking

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Though some discrepancies in the Washington Monument's height may be the result of different measurement methods, they appear to be partly due to lightning strikes.

This video originally appeared on Slate Video. Watch More: slate.com/video

Jim Festante is an actor/writer in Los Angeles and regular video contributor to Slate. He's the author of the Image Comics miniseries The End Times of Bram and Ben.

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Secret US military program to train animals as suicide bombers included a plan to attack Japan with explosive-laden bats

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In Nigeria, officials have warned livestock owners that their animals could become a Boko Haram weapon to disrupt voters in the nation’s coming elections. As bizarre as that may sound, the use of animal weaponry is far from unprecedented. The video above considers some of the strangest examples—particularly from the American military.

This video originally appeared on Slate Video. Watch More: slate.com/video

Paca Thomas is a regular video contributor to Slate.

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Benjamin Netanyahu is in fight or flight mode — and he's fighting

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Benjamin Netanyahu IsraelIsrael’s prime minister, Benjamin Netanyahu, is going out with a bang. Trailing in polls four days before Israel’s parliamentary election, he’s shedding his pretense of friendly relations with the United States.

Finishing second next Tuesday won’t, by itself, destroy Netanyahu’s career. But the manner in which he’s doing it has made him toxic. His days as a credible representative of his country are over.

Netanyahu has blamed “European states” for some of his election troubles. Until recently, he had left the most explicit America-bashing to surrogates such as his intelligence minister, who warned Israelis on Tuesday of a “mobilization … by elements in the United States against us.”

But in the last two days, Netanyahu has sharpened his attacks. In an interview with theJerusalem Post on Thursday, he accused his rivals of suggesting that “we should bow our heads to the U.S.” Under his own leadership, Netanyahu pledged, “The days when Jews bow their heads are over.” He argued that an Israeli prime minister must “draw the line” not only against Iran’s nuclear program, but also against dividing Jerusalem and withdrawing to Israel’s pre-1967 borders.

On Friday, speaking with the Times of Israel, Netanyahu implied that some Americans and their government were targeting him for his resistance. He denounced “an effort by leftist NGOs throughout the world, and left-leaning tycoons and consultants from various political parties, including from the United States, to try to bring down the Likud and me.” The Times asked him: “Do you think the Obama administration wants to see the back of you as prime minister?” Netanyahu replied: “Well, it’s not a tremendous leap of imagination, don’t you think?” He pointed to the “enormous campaign here from abroad … to get out the Arab vote in vast numbers, get out the left vote in vast numbers, and conduct a negative campaign against me.”

Benjamin Netanyahu John Boehner Orrin HatchSometimes, Netanyahu pretends that his defiance is just about an existential threat from Iran. But then he brags about standing up for settlements, which every U.S. administration has opposed. On Thursday, in a letter to right-wing voters, Netanyahu touted his refusal to halt Jewish construction in the West Bank, not just during his current term, but also in his prior term, when Bill Clinton was president. “We stood up against great international pressure to withdraw,” he crowed. “We built thousands of housing units in Judea, Samaria, and Jerusalem.”

When Netanyahu addressed Congress on March 3, he swore his trip wasn’t political. “I deeply regret that some perceive my being here as political,” he told the assembled lawmakers. “That was never my intention.” But on Thursday, Likud released a commercial that shows the prime ministerreceiving a standing ovation in the House chamber.

Think about that. First, Netanyahu accepted a unilateral invitation from congressional Republicans. Then he ignored signals from the White House not to come. He stood on the floor of the House of Representatives and urged Congress to oppose the Obama administration’s foreign policy. He lamented, in a tone of wounded piety, the notion that anyone might think his speech was political. Hundreds of lawmakers, taking him at his word, stood and applauded. And then Netanyahu used their applause in a campaign ad. There is no greater chutzpah.

Netanyahu claims the speech helped his country. “Respect for Israel in the U.S. is at a record high, despite the differences there have been with the administration,” he told the Post. But after the trip, Netanyahu’s favorable rating in the United States dropped seven points, and his unfavorable rating rose five points. Nor did the visit help his campaign. Likud officials admit that they had counted on the trip to boost their party and that it didn’t work. “Netanyahu’s speech to Congress last week should have created a turning point for us and strengthened Likud in the polls,” a Likud insider told Haaretz. “It’s clear that we didn’t achieve the desired outcome.”

obama israelIt turns out that when you go to the capital of your most important ally and slap its president in the face—particularly when that ally is the only friend standing between your country and near-total international isolation—your own people don’t necessarily conclude that you’re a hero. Many of them conclude that you’re a jerk, a fool, and a hazard. In a poll released Tuesday, 49 percent of Israeli Jews said the U.S. would be less friendly to a government led by Netanyahu than to a government led by his rivals. Only 7 percent said the opposite. When Jewish Israelis were asked which head of state was responsible for frayed relations with the United States, only 32 percent blamed Obama. Twenty-seven percent blamed their own prime minister.

Maybe Netanyahu is right. Maybe the whole world is out to get him. But if that’s true, it’s not because he’s brave or righteous. It’s because he has gone out of his way to antagonize so many people. Obama is just another leader he couldn’t get along with. Among heads of state, rolling your eyes at Netanyahu has become a bonding experience.

NetanyahuNetanyahu thinks his behavior earns him “respect.” He has invincible faith in his ability to outtalk, outmaneuver, and impose his will on others. That’s why Israel is holding this election. In December, Netanyahu fired the ministers whose parties were propping up his government. He thought he could win without these partners. He would just tell Israelis what’s what, and they’d sweep him back into power with an incontestable mandate.

Today, as Likud stumbles toward a second-place showing that will force it to bargain with other parties for the chance to form a government, Netanyahu refuses to compromise. His rivals are willing to share the prime minister’s office, but he isn’t. “I won’t rotate the premiership,” he says.

Even his own party is fed up. In anonymous interviews, Likud officials are burying him. “Netanyahu kept Likud ministers far from decisions,” says one, citing the prime minister’s “excessive focus” on himself. Another complains: “He decided to put himself at the front. … It turns out the public is weary of Netanyahu, but he didn’t think that was a good enough reason to scale back his presence in the campaign.”

Of course not. Netanyahu is botching the election the same way he botched Israel’s leverage in the Iran deal, its relations with the United States, and everything else. He commandeers the stage, insults his allies, and refuses to shut up. That’s who he is. And that’s who he’ll still be a year or two from now. But he won’t be prime minister of Israel.

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These are the states where more people get married a 2nd or 3rd time

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trumpArkansas: It's for the kinds of lovers who sometimes need a mulligan on their relationships.

This week, U.S. Census Bureau researchers reported that, of Americans who have ever wedded, nearly a quarter had been married at least two separate times in their lives. But, as always, there were some stark differences state to state.

In the Northeast, for instance, second and third marriages are relatively uncommon. In the South and West, on the other hand, people walk down the aisle both early and often. Nowhere is this more the case than in the Razorback State, where around 35 percent of ever-married adults have said "I do" more than once.

Screen Shot 2015 03 14 at 12.57.24 PMArkansas also led the nation in third marriages. Of the state's ever-married population, 1 in 10 had given matrimony at least three different shots. In New Jersey, the state with the fewest remarriages, not even 2 percent had made it to that many wedding days.  
Screen Shot 2015 03 14 at 12.58.37 PMAs you might suspect, the fraction of second and third marriages in a state has a fairly strong correlation with divorce rates. It also seems to mirror the rate at which people first get married: In the places where Americans get hitched young, there's a pretty strong chance they'll get hitched twice. (The one really notable outlier from that trend is Utah, which may have to do with its large, culturally conservative Mormon population.)
Screen Shot 2015 03 14 at 1.00.27 PMIn a sense, then, remarriage rates are just another way of framing the familiar issue of instability in American families. It's not especially shocking that in high-divorce, high-poverty states where people wed early, you'd see people marrying over and over.

But the numbers do provide one useful illustration of and commentary on a concept that sociologist Andrew Cherlin calls "the marriage-go-round"—the idea that Americans are uniquely prone to cycling in and out of relationships, whether they're just living together or married, and that the constant churning ultimately takes a toll on children.

While that might be part of our romantic character nationally, the issue is far more severe in some corners of the country than others. In the Northeast, you might not hear as much preaching about family values. But people seem to live up to them relatively well.

SEE ALSO: Only 3% of American singles are worth dating

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Robert Durst could be a psychopath — here's why the dangerous disorder is so often undetected

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robert durst

On Saturday, Robert Durst was arrested by the FBI on a charge of first-degree murder. He is suspected of killing his friend Susan Berman 15 years earlier. This is not the only time people close to Durst have come to grief under suspicious circumstances, as detailed in HBO’s miniseries The Jinx. While Durst has yet to face a court of law, in the court of public opinion there seems to be little doubt that he fits the mold of psychopathic killer, a belief shared by his own brother Douglas Durst.

Psychopathy is primarily diagnosed by a semi-structured interview administered by an expert, so we can’t know yet whether Robert Durst would actually qualify as a psychopath. But we do know that psychopaths exist and that they do considerable societal harm.

If Durst really did kill Berman and his first wife, Kathie Durst, as well as the neighbor he admitted killing (he claimed it was in self-defense), one wonders: Why would someone do something so awful? Why would someone whose world is his oyster throw it all away like that? Why ruin other people’s lives along with his own? It seems to make no sense at all.

Assuming for the sake of argument that he is a psychopath, the short answer is that psychopaths can’t help it.

Laws are built on the notions that everyone is fundamentally the same, that everyone is equal, and that we are ultimately all the same inside.

But neuroscience has shown time and again that this is not entirely true. While a lot of ink—and sometimes blood—has been spilled over superficial distinguishing characteristics such as race or gender, the diversity that really matters is on the inside, on the level of the brain. It’s just that this dramatic neurodiversity is hidden by the skull, which is completely opaque. But modern neuroscientific methods allow a peek inside.

A striking example of how such brain differences can matter comes from the neuroscientific study of psychopathy. Kent Kiehl and colleagues have scanned the brains of hundreds of psychopaths—many of them in prison—and found compelling evidence that psychopathy is not a lifestyle choice but rather a brain disorder. Kiehl’s research shows that a network of brain regions including the amygdala, cingulate, and orbitofrontal cortex, which are involved in emotional processing as well as the control of social behaviors and together form the “paralimbic system,” is particularly affected in psychopathy. One study showed that, in incarcerated men, stronger psychopathic tendencies are associated with a decrease of gray matter in these regions. In other words, the brains of psychopaths are physically different from those of nonpsychopaths in areas critical for the control of emotions and regulation of social behavior.

This difference in the neural substrate manifests in many ways. The first thing to note is that just like real-life drowning doesn’t look anything like drowning on TV, the psychopath next door will have little in common with the psychotic murderers that the media loves to portray. Because psychopaths hide behind a “mask of sanity,” most of their victims will be entirely blindsided by their reckless behavior. Rather than giving dramatic or obvious signals of danger, psychopathy is primarily characterized by diminished emotional affect and antisocial tendencies, manifesting as pathological lying, lack of empathy, lack of remorse, impulsivity, lack of long-term planning, and other forms of manipulative and irresponsible behavior.

Contrary to popular belief, violence is explicitly not a crucial part of the condition. And if being a serial-killing axe murderer is not a critical part of psychopathy, it should be readily apparent that the condition is much less rare than commonly assumed. Because psychopaths don’t tend to seek out treatment, it is challenging to estimate their prevalence, but credible studies put the number of individuals with psychopathic tendencies at more than 1 million in the United States alone.

Given that psychopathy is frequently undetected, two critical research findings are particularly chilling. Generally speaking, psychopaths have a much harder time learning from punishment than nonpsychopaths do. And they also show a diminished anticipatory physiological response—in particular electrical skin conductance, a measure of sweating—to the announcement of threats such as loud, unpleasant sounds.

Much of our society is built around the supposition that people do learn from punishment and that potentially harmful behavior can be deterred by the anticipation of punishment. Indeed, much of the management of international affairs is built around the same set of beliefs. What if this can no longer be assumed to be the case once a psychopath is in charge, be it in the role of citizen, boss, or world leader?

All of this raises the question of whether our civilization is a “soft target” for psychopaths. We might well be growing more tame as a species on the whole, but the destructive potential of our weaponry has only increased. What if a psychopathic world leader had access to a nuclear arsenal? The nature of his condition would make it hard for him to control his psychopathic tendencies, and deterrence would probably be ineffective at the same time. Such a scenario conjures up truly apocalyptic visions.

kathleen durst robert durstCloser to home, our increasingly urbanized, increasingly online lives give psychopaths new ways to pursue their goals with indifference toward the suffering of others. Psychopaths exploit anonymity, and our vulnerability to them may be amplified by the sharing economy (Uber, Airbnb, et al.).

It is crucial that neuroscience develop tools to reliably detect psychopaths. My prediction is that this will happen, but then what? What are we to do with them? Because psychopaths so often make others suffer, it is tempting to cast blame on their kind, and condemn them in the harshest possible way.

We must find ways to take the condition seriously without excusing psychopathic behavior. The condition really does pose an ethical conundrum. If psychopaths can’t help it, does this excuse their behavior, which is typically as atrocious as it is remorseless? Our legal system is certainly based on the assumption of rational actors that can distinguish right from wrong and act accordingly—and hence be held accountable. But what if research shows that there are some people—psychopaths—who might know right from wrong, but due to the way their brains work don’t (or can’t) care?

Regardless of whether we can muster the ethical framework to do so, psychopathy is a phenomenon that needs to be reckoned with, if only due to the sheer amount of suffering inflicted on society by psychopaths, whether they can help it or not.

Many—if not most—psychopaths end up in prison, making it the default treatment our society allots to psychopaths. This is clearly inadequate in light of the ethical challenges as well as the fact that they inflict quite a bit of suffering before they are finally caught—and not all of them are caught.

In the long term, there is no way around developing more effective treatment options. There are some promising new approaches, such as “decompression treatment,” which instead of using a punishment model uses escalating positive reinforcement. But most currently available treatments are woefully inadequate.

In the meantime, although it might sound cliché, it is critical to raise awareness of the condition. If people knew what psychopaths actually behaved like, they might be less likely to fall prey to one. For instance, Durst himself, according to his brother Douglas, killed seven dogs, all named Igor, before allegedly killing his first wife. But regardless of whether Robert Durst is a psychopath or not, we need to reckon with their existence or suffer the consequences. Because psychopaths are out there, doing as psychopaths do.

Read all Slate’s coverage of The Jinx.

Pascal Wallisch teaches psychology and neuroscience at New York University while doing research on movie taste and autism. Follow him on his blog or on Twitter.

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Secret FTC report says Google promoted its services above others in search results

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google google searchIn 2013, the Federal Trade Commission cleared Google of charges that the company had stifled competition by rigging its search results to promote its own content and services (like restaurant recommendations and flight results). But an FTC staff report obtained by the Wall Street Journal provides evidence that the company did exactly that.

On Thursday, the Journal began reporting on the 160-page report from 2012, which argued in favor of launching a massive antitrust case against Google. The report was accidentally given to the Journal alongside other documents obtained through a Freedom of Information Act request. It outlines an extensive FTC investigation, which concluded that Google gave a leg up to its services for travel, local business reviews, and shopping. To do this, the report says, the company altered its normal search result-ranking process and "scraped" other sites, meaning that it copied useful content from other sites for its own services and even threatened to remove the sites if they didn't allow this data sharing.

The report gives examples of times when this practice led to inferior results ranking above better-quality ones, like when Google flight data came up first even though other services had more extensive flight offerings.

This practice has long been rumored, and companies like Yelp (that are negatively impacted by it) have publicly aired their suspicions. Even a casual user of Google search has probably seen anecdotal evidence that the company could be promoting its own services and links above others.

As the Journal reports, Google executive chairman Eric Schmidt told a Senate panel in 2011 (when he was chief executive) that “he was not aware of any strange boosts or biases” in the company's search results. And Google General Counsel Kent Walker echoed this on Thursday, noting that the FTC never took action on the issue. Walker also said that Google frequently makes legitimate changes to its search algorithm.

Since Google search is so much more popular than other search alternatives, and has so many users every day, it's important to understand the company's methods. Richard Gingras, the head of Google News, told Slate last week that Google’s main priority in search is to “recommend the best possible sources based on all the signals we have.” But there may have been other motivators at work.

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